Refund policy
Our return policy allows you to initiate a return within 14 days of receiving your order.
Returned items must be in their original, unworn, and undamaged condition to qualify for a refund, which will cover the cost of the item(s) only—original postage is non-refundable.
Customers are responsible for return shipping costs and may use any courier service of their choice; we recommend choosing one that offers tracking and insurance for added peace of mind.
Please note, we do not offer exchanges, but you are welcome to return items and place a new order.
All returns should be sent to: My London Fashion, 1 Tavistock St, London, WC2E 8BD.